Terms and conditions for subscription planning services

These terms outline the conditions for accessing and using xalenovirup’s subscription planning services. By subscribing, you agree to these terms, which ensure transparency and clarity for all users.

September 1, 2025

Acceptance of terms

By using our services or website, you agree to these terms and any related policies referenced herein. Please review all sections carefully before subscribing. Continued use constitutes ongoing acceptance.

Definitions

Key terms in these conditions are defined for clarity and consistency.

‘Service’ means the ongoing planning consultations and support provided under the subscription plan.

‘Subscriber’ means any individual, couple, or family who has signed up for a xalenovirup subscription.

‘Fee’ refers to the monthly payment required for the subscription, as published on xalenovirup.com.

‘Advisor’ means a qualified professional engaged to provide planning consultations.

Service usage and access

Subscribers receive access to consultations, ongoing support, and reviews within the scope of their plan. All service terms are clearly outlined at sign-up.

Eligibility

You must be at least 18 years old and legally able to enter a contract to subscribe. Service is primarily for Australian residents.

Proof of age or residency may be requested.

Your responsibilities

Subscribers are expected to use services respectfully and provide accurate information.

Maintain up-to-date contact and subscription details.
Respect appointment times and notify us of scheduling changes promptly.
Use the service for lawful purposes only and in good faith.
Comply with applicable Australian laws and regulations.

Prohibited uses

Certain activities are not permitted under these terms.

Sharing your subscription account or access with unauthorised individuals.
Using the service for unlawful, fraudulent, or misleading purposes.
Attempting to disrupt or compromise website security or operations.
Submitting false information or impersonating others in communications.
Engaging in abusive or disrespectful behaviour towards staff or other clients.

Intellectual property rights

All content, branding, and materials on xalenovirup.com are protected by intellectual property laws. Use is limited to personal, non-commercial reference as described in your subscription terms.

User-submitted content

Feedback or information you provide may be used to improve our services, always respecting your privacy rights.

Rights regarding user content

By submitting content, you grant xalenovirup a limited license to use it in connection with service improvement.

Privacy and data protection

Personal information is collected, used, and protected as detailed in our Privacy Policy. Please review it to understand your rights and our responsibilities.

View policy

Disclaimers and limitations

Important limitations and notices apply to all services provided by xalenovirup.

Key disclaimers

Results may vary. Past performance doesn't guarantee future results. No service constitutes legal, tax, or investment advice.

Limitation of liability

xalenovirup and its representatives are not liable for indirect or consequential damages, except as required by law.

Indemnification

You agree to indemnify xalenovirup and its staff against claims arising from misuse of the service or breach of these terms.

Dispute resolution process

If concerns arise, we aim to resolve them through good faith discussion and mediation.

Arbitration

If disputes cannot be resolved informally, binding arbitration may be used as permitted by Australian law.

Arbitration does not prevent you from pursuing legal remedies where allowed.

Online dispute resolution

Australian clients may also access external dispute resolution bodies as appropriate for consumer services.

Learn more about ODR

Severability

If a section is invalid, the remainder stays in force as permitted by law.

Entire agreement

These terms, together with referenced policies, form the complete agreement between you and xalenovirup.

Applicable law and jurisdiction

These terms are governed by Australian law. Disputes will be resolved under the jurisdiction of Australian courts.

Termination

You may cancel your subscription at any time with notice as specified. xalenovirup may terminate access for breach of these terms.

Modifications

xalenovirup may update these terms periodically. Changes become effective upon posting on xalenovirup.com.

Contact us for terms

For any questions regarding these terms, please reach out to our support team.

Contact email: content@xalenovirup.com

Phone: +61879728567

Address: 113 Exhibition St, Melbourne, VIC 3000 Australia

Effective date: September 1, 2025

Version: 3